What you can expect at the Toronto General Hospital

Please visit UHN’s COVID-19 website for a comprehensive guide of what is happening at the hospital.

Entrance requirements

Updated on April 19 th, 2023.
Please check UHN’s COVID-19 information page for the latest information.

  • Vaccination
    • All essential care partners must be able to show their proof of vaccination against COVID-19 if requested.
    • The policy requiring vaccination for ECPs, staff, students and volunteers remains in effect despite the lifting of vaccine requirements in other public spaces.
  • Masking
    • Everyone entering UHN must wear a medical mask.
    • Medical masks are available at the hospital entrances.
    • Masking is required in:
      • All clinical areas where patients, essential care partners, or other visitors may be present; e.g. inpatient units including nursing stations, ambulatory areas such as clinics, outpatient procedure and therapy areas.
      • Any common area where patients may be present e.g. lobbies, elevators, stairwells, and hallways.
      • This means there is no change in terms of masking policy for our patients.
  • Screening
    • Patients will continue to be screened in their clinics.
    • Essential Care Partners will be expected to self-screen at the hospital entrance.
  • Distancing
    • Physical distancing is encouraged, but no longer required, in all settings at UHN.
  • Limits on Who Can Enter UHN During the COVID-19 Pandemic

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Entrances at the Toronto General Hospital (TGH)

Updated March 1st, 2023

The TGH Entrances that are OPEN to patients from 5:30 am to 11:00 pm are:

  • University Avenue - South entrance
  • Elizabeth St. entrance (the closest entrance to our Clinic)
  • Gerrard St. entrance

The connection between MaRS Discovery District and Toronto General Hospital is open, which allows for indoor access to the Toronto General Hospital through the Queen’s Park TTC subway connection.

See our Directions page for more details.

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What we are doing at the Clinic to help you feel secure and comfortable

  • A plexiglass barrier has been installed at the reception area to separate staff and patients
  • Caregivers can still come to the Clinic with patients.
  • If you or your caregivers test positive for COVID-19, let us know. We can help you make a list of your contacts during a visit.
  • All patients and caregivers visiting our Clinic must wear masks.
  • Medical staff at the Clinic will be wearing masks and face shields.
  • Hand sanitizers and extra masks are available to patients if necessary
  • The echocardiograms (“Echo”), the ECGs, and all procedures are done safely for each patient at each visit.
  • Consents to treatment can be given verbally without signing papers. This minimizes the sharing of paper and pens.

Our goal is for you to feel secure and comfortable. If you have any concerns, please let our staff members know.

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Caring remotely

Our Clinic staff have been seeing some of our patients through the Ontario Telehealth Network (OTN). This is easy to arrange, and is a secure online health service in your own home). Here is more information:

Depending on the individual situation, our Clinic may be able to provide telephone appointments for non-urgent concerns. This may include prescription renewals, and new, non-urgent concerns.

Patients can often get their blood work and other investigations done at an approved centre near their home.

If you would like to set up an appointment (teleconference/telephone/in person), please call us at (416) 340-5145 or email us at 22q@uhn.ca.

If you need to see a doctor for a problem that is very urgent but not life-threatening, and if you are unable to book an appointment with your family doctor, you can book an appointment with Toronto’s Virtual Emergency Department. You can receive care by phone, smartphone, tablet or computer. Please watch the video on their website to see the types of health issues that they can help you with.

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