What you can expect at the Toronto General Hospital
Please visit UHN’s COVID-19 website for a comprehensive guide of what is happening at the hospital.
Entrance requirements
- As of March 17th, 2025, wearing a mask in most patient care areas and in all other spaces (e.g. lobbies, food court, elevators, staff rooms) is optional. Wearing a mask for direct patient care in areas with highly immunocompromised patient populations will remain mandatory for all staff and essential care partners/visitors.
- We recommend that medical masks be worn in our Clinic.
- Medical masks are available at hospital entrances.
Caring remotely
Our Clinic staff have been seeing some of our patients through the Ontario Telehealth Network (OTN). This is easy to arrange, and is a secure online health service in your own home). Here is more information:
Depending on the individual situation, our Clinic may be able to provide telephone appointments for non-urgent concerns. This may include prescription renewals, and new, non-urgent concerns.
Patients can often get their blood work and other investigations done at an approved centre near their home.
If you would like to set up an appointment (teleconference/telephone/in person), please call us at (416) 340-5145 or email us at 22q@uhn.ca.
If you need to see a doctor for a problem that is very urgent but not life-threatening, and if you are unable to book an appointment with your family doctor, you can book an appointment with Toronto’s Virtual Emergency Department. You can receive care by phone, smartphone, tablet or computer. Please watch the video on their website to see the types of health issues that they can help you with.