What you can expect at the Toronto General Hospital
Please visit UHN’s COVID-19 website for a comprehensive guide of what is happening at the hospital.
Updated on July 6th, 2023.
- All essential care partners must be able to show their proof of vaccination against COVID-19 if requested.
- The policy requiring vaccination for ECPs, staff, students and volunteers remains in effect despite the lifting of vaccine requirements in other public spaces.
- Masking is optional in public areas of the Toronto General Hospital (TGH). These include elevators, lobbies, hallways, etc..
- Medical masks must still be worn in patient care areas, including in our Clinic.
- Medical masks are available at hospital entrances.
- Patients will continue to be screened in their clinics.
- Essential Care Partners and visitors are asked not to enter the hospital if they have any new or unexpected symptoms of communicable diseases.
- Although there are no defined limits on the number of Essential Care Partners, patients and families should continue to avoid overcrowding in rooms to respect staff and other patient needs.
Entrances at the Toronto General Hospital (TGH)
Updated March 1st, 2023
The TGH Entrances that are OPEN to patients from 5:30 am to 11:00 pm are:
- University Avenue - South entrance
- Elizabeth St. entrance (the closest entrance to our Clinic)
- Gerrard St. entrance
The connection between MaRS Discovery District and Toronto General Hospital is open, which allows for indoor access to the Toronto General Hospital through the Queen’s Park TTC subway connection.
See our Directions page for more details.
What we are doing at the Clinic to help you feel secure and comfortable
- A plexiglass barrier has been installed at the reception area to separate staff and patients
- Caregivers can still come to the Clinic with patients.
- If you or your caregivers test positive for COVID-19, let us know. We can help you make a list of your contacts during a visit.
- All patients and caregivers visiting our Clinic must wear masks.
- Medical staff at the Clinic will be wearing masks and face shields.
- Hand sanitizers and extra masks are available to patients if necessary
- The echocardiograms (“Echo”), the ECGs, and all procedures are done safely for each patient at each visit.
- Consents to treatment can be given verbally without signing papers. This minimizes the sharing of paper and pens.
Our goal is for you to feel secure and comfortable. If you have any concerns, please let our staff members know.
Our Clinic staff have been seeing some of our patients through the Ontario Telehealth Network (OTN). This is easy to arrange, and is a secure online health service in your own home). Here is more information:
Depending on the individual situation, our Clinic may be able to provide telephone appointments for non-urgent concerns. This may include prescription renewals, and new, non-urgent concerns.
Patients can often get their blood work and other investigations done at an approved centre near their home.
If you would like to set up an appointment (teleconference/telephone/in person), please call us at (416) 340-5145 or email us at firstname.lastname@example.org.
If you need to see a doctor for a problem that is very urgent but not life-threatening, and if you are unable to book an appointment with your family doctor, you can book an appointment with Toronto’s Virtual Emergency Department. You can receive care by phone, smartphone, tablet or computer. Please watch the video on their website to see the types of health issues that they can help you with.