What you can expect at the Toronto General Hospital

Please visit UHN’s COVID-19 website for a comprehensive guide of what is happening at the hospital.

Entrance requirements

  • Vaccination
    • All essential care partners must be able to show their proof of vaccination against COVID-19 if requested.
    • The policy requiring vaccination for ECPs, staff, students and volunteers remains in effect despite the lifting of vaccine requirements in other public spaces.
  • Masking
    • Masking is optional in most areas of the Toronto General Hospital (TGH).
    • We recommend that medical masks be worn in our Clinic.
      • Medical masks are available at hospital entrances.
  • Screening
    • Essential Care Partners and visitors are asked not to enter the hospital if they have any new or unexpected symptoms of communicable diseases.
  • Distancing
    • Although there are no defined limits on the number of Essential Care Partners, patients and families should continue to avoid overcrowding in rooms to respect staff and other patient needs.

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Caring remotely

Our Clinic staff have been seeing some of our patients through the Ontario Telehealth Network (OTN). This is easy to arrange, and is a secure online health service in your own home). Here is more information:

Depending on the individual situation, our Clinic may be able to provide telephone appointments for non-urgent concerns. This may include prescription renewals, and new, non-urgent concerns.

Patients can often get their blood work and other investigations done at an approved centre near their home.

If you would like to set up an appointment (teleconference/telephone/in person), please call us at (416) 340-5145 or email us at 22q@uhn.ca.

If you need to see a doctor for a problem that is very urgent but not life-threatening, and if you are unable to book an appointment with your family doctor, you can book an appointment with Toronto’s Virtual Emergency Department. You can receive care by phone, smartphone, tablet or computer. Please watch the video on their website to see the types of health issues that they can help you with.

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